Shipping policy

Shipping Policy

Last updated: [Insert Date]

At Genius Auto Care, we strive to deliver your detailing products quickly and securely. Please review our shipping guidelines below:

Order Processing

  • Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Methods

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • We partner with major carriers such as USPS, UPS, and FedEx for reliable delivery.

  • Free Shipping promotions (if offered) will be clearly displayed on the website and apply only to qualifying orders.

Estimated Delivery Times

  • Standard Shipping: 3–7 business days (within the U.S.).

  • Expedited Shipping: 1–3 business days (if selected at checkout).

  • Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen factors.

Shipping Restrictions

  • Currently, we only ship within the United States. (If you plan to expand internationally, this section can be updated.)

  • We do not ship to P.O. boxes, APO/FPO addresses, or international forwarding companies.

Lost, Stolen, or Damaged Packages

  • Once an order is marked “Delivered” by the carrier, Genius Auto Care is not responsible for lost or stolen packages.

  • If your order arrives damaged, please email us within 48 hours of delivery with photos of the package and product. We’ll work with you to resolve the issue promptly.

Address Accuracy

  • Please double-check your shipping address at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Tracking Your Order

  • Once shipped, you will receive a tracking number by email. You can use this link to track your order directly through the carrier’s website.

Contact Us

For shipping-related questions, please reach out:
📧 support@geniusautocare.com